UK shipping is free on all products, with no minimum order value.

Please allow 1–3 working for your order to arrive. Working days are Monday to Friday, excluding bank holidays. Delivery times are estimates.

Once your order has been dispatched, you will receive an email containing your tracking details.

Follow the tracking link in your dispatch email to check the progress of your delivery. Please allow time for the courier to register the first tracking update.

If you cannot find your dispatch email, please check your spam or junk folder.

If your order has not arrived within the estimated delivery period, please contact us with your order number so we can help.

If your order is not quite right, you can return it within 30 days of delivery.

For change-of-mind returns, items must be unworn, unwashed and in their original condition, with any original tags attached. You can try your items on to check the fit.

Return postage for change-of-mind returns is your responsibility. We recommend using a tracked service and keeping proof of postage.

If your item is faulty or you have received the wrong product, please see the Faulty or Incorrect Items section below.

This returns policy does not affect your statutory rights.

1. Contact us with your order number and the items you would like to return.
2. We will provide the return address and instructions.
3. Pack your items securely, using the original packaging where possible. Include your order number so we can identify your return.
4. Send your parcel using a tracked service and keep your proof of postage.

Please use the return address we provide, as it may differ from the address shown on your original parcel.

Please try your items on indoors and take care to avoid transferring makeup, aftershave, perfume or other marks.

For change-of-mind returns under our 30-day policy, items should be returned unworn and unwashed, with any original tags attached.

These condition requirements do not limit your rights when an item is faulty or incorrect.

If you would like a different size, colour or design, please return your original item for a refund and place a new order for your preferred item.

New orders are subject to availability and include complimentary UK shipping.

If you need help choosing a size before ordering again, please contact us.

Refunds are issued to the original payment method. We will email you once your refund has been processed.

For eligible returns, we will issue your refund within 7 calendar days of receiving the returned items or evidence that you have sent them back, whichever is earlier.

Your bank or payment provider may take additional time to display the refund in your account.

If you have received a refund confirmation but the funds have not appeared, please check with your payment provider. You can also contact us for help.

If your item arrives damaged, is faulty or differs from what you ordered, please contact us with your order number and a description of the issue. Photos can help us resolve it.

We will explain the next steps and arrange an appropriate resolution. Where a return is required because an item is faulty or incorrect, we will cover the reasonable return postage cost.

Please contact us before arranging return postage so we can provide the correct instructions.

If your delivery is delayed, missing or marked as delivered but has not arrived, please contact us with your order number. We will investigate with the courier.

Please check that your delivery address is complete and correct when placing your order, including any flat number and postcode.

If a parcel is returned to us following an unsuccessful delivery, we will contact you to discuss the next steps.

If you need to change your delivery address, amend your order or request a cancellation, please contact us as soon as possible with your order number.

We will do our best to help, although changes may not be possible once your order is being prepared or has been dispatched.

If your order has already been dispatched, you can still contact us about cancellation and return arrangements. Your statutory cancellation rights remain unaffected.